Welcome to Ott Brothers Painting, LLC (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This Privacy Policy governs our practices with respect to users of the Site (“Visitors”) who browse without transacting business, and Visitors who register to transact business on the Site and make use of the various services offered (collectively, “Services”) (“Authorized Customers”).
Personally Identifiable Information
“Personally Identifiable Information” (PII) refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. This includes (but is not limited to): name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. PII does not include information collected anonymously (without identification of the individual user) or demographic information not connected to an identified individual.
What Information We Collect
- From all Visitors: basic user profile information.
- From Authorized Customers: names, addresses, phone numbers, email addresses, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.
Organizations Collecting Information
In addition to our direct collection of information, certain third-party service vendors (e.g., credit card companies, clearinghouses, banks) may provide services such as credit, insurance, or escrow and may collect information from our Visitors and Authorized Customers.
We do not control how these third parties use such information but request that they disclose their use of personal information. Some third parties act solely as intermediaries and do not store, retain, or use the information provided.
How We Use Personally Identifiable Information
- Customize the Site.
- Provide service offerings.
- Fulfill buying and selling requests.
- Respond to inquiries or provide requested information.
- Email Visitors and Authorized Customers about research, opportunities, or topics related to the Site.
Information Sharing
- PII about Authorized Customers may be shared with other Authorized Customers evaluating potential transactions.
- We may share aggregated demographic information with affiliated agencies and third-party vendors.
- Visitors and Authorized Customers may opt out of receiving communications from us or our partners.
Data Storage & Security
PII collected by Ott Brothers Painting, LLC is securely stored and only accessible to authorized employees.
- Employees must use a password to access data.
- Sensitive information (e.g., credit card numbers, SSNs) is protected by encryption protocols.
- Regular audits are performed to ensure system integrity.
While we take commercially reasonable measures to protect information, no electronic communication or database is entirely secure. We cannot guarantee that breaches will never occur.
Visitor Choices
Visitors and Authorized Customers may opt out of:
- Receiving unsolicited information.
- Being contacted by us or our partners.
Opt-outs can be processed by following email/SMS instructions or contacting us at 856-466-0520.
Cookies
A cookie is a string of information stored on a visitor’s computer.
- We use cookies to understand preferences, enable security features, and improve user experience.
- If an Authorized Customer is inactive for more than 10 minutes, cookies may trigger automatic log-out.
- Visitors who disable cookies may lose access to some site features.
Cookies used by service providers: Some of our service providers may use cookies when you visit the Site. For more information, see our Cookies Info Page.
Login Information
We may use login data (IP addresses, ISPs, browser types) to analyze trends, administer the Site, track usage, and gather demographic information.
Correcting or Deleting Information
- Visitors and Authorized Customers may request updates or corrections to their PII by contacting us at 856-466-0520.
- PII can be deactivated/deleted upon request. However, due to backups, residual information may remain. Once deactivated, PII will no longer be sold, transferred, or used.
Your Rights
Under applicable data protection laws, you may have the following rights:
- The right to access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to object to processing
- The right to data portability
- The right to complain to a supervisory authority
- The right to withdraw consent
SMS Messaging (A2P 10DLC Compliance)
By providing your phone number to Ott Brothers Painting, LLC, you consent to receive SMS or MMS messages from us. These may include appointment reminders, service updates, and promotional offers.
- Consent: Opt-in occurs when you submit your phone number through our estimate form.
- Opt-Out: You may opt out at any time by replying “STOP” to any message you receive. After opting out, you may receive one final confirmation message.
- Help: For assistance, reply “HELP” to any message or contact us at 856-466-0520.
- Message Frequency: Message frequency may vary.
- Message & Data Rates: Standard message and data rates may apply. Please check with your carrier.
- Data Usage: Your phone number and message data are used only for communication purposes and will not be shared with third parties except as required to deliver the service.
Policy Changes
We will notify Visitors and Authorized Customers of changes to this Privacy Policy by posting updates on the Site. If changes involve disclosure of previously restricted PII, we will contact affected individuals directly.
External Links
Our Site may contain links to external websites. Please note: when you click a link, you are leaving our Site, and we are not responsible for the privacy practices of other websites. We encourage you to review their policies.
